Yes, if you are interested to receive information about the OKbase solution, please use our contect form. However, if you need to send us attachments (e.g., invitation to tender as a system supplier), please send them together with your enquiry directly to okbase@oksystem.cz.
Questions about user access, forgotten passwords, or system settings should be directed to your company’s authorized personnel. The authorized personnel have e-mail and telephone contact to OKbase support.
We respond to enquiries with an immediate confirmation to your e-mail. Immediately after your enquiry has been assigned, our sales personnel will contact you by phone or e-mail to clarify information and next steps.
The price of the solution depends upon the scope of implementation and required additional services. You can discuss this scope with our sales representative during the first contact.
The range of OKbase functions is very wide. We will be happy to introduce OKbase to you ourselves in a short presentation and then provide access to a demo version as a next step according to your requirements.
OKbase allows you to cover separate areas of Personnel Management, Attendance, or Payroll Accounting, but, in most cases, customers use a combination of modules, which brings them the advantage of a comprehensive solution in one system.
Our customers often say they chose OKbase because of its unique range of functionality together with its user-friendliness. See the ratings. We also offer you complete services, legal and regulatory updates, and a guarantee of stable long-term system development in accordance with technological and digital trends.
Simply put, it can be said that each person can sort out for himself or herself what is needed. Anywhere, anytime. OKbase saves time and demonstrably increases comfort for all employees. Among other things, it checks, calculates, and reliably monitors the essentials for you.
OKbase can be integrated with a wide range of modern partner solutions, such as for employee benefits administration, access systems, wage advances and more. Take a look at the most common of these.
OKbase can be set up according to the customer’s operating conditions and needs. Customers use common parts and functionalities that differ in their settings and user roles.
We recommend that you count on four months for analysis, implementation, verification, support and handover for independent use. Implementation time may vary depending upon a customer’s specific situation.
Yes. The system can be run internally within the organization or in the cloud in the form of software as a service (SaaS). Employees of companies using OKbase as one of their main working tools – typically personnel managers and payroll accountants – have the option of installing a so-called “rich client” containing all the functionalities to manage and control their activities. The same as any user, however, they also can work with OKbase through the so-called web client from anywhere, via the internet or one’s mobile phone, without needing to install any software. The web client is fully responsive. Both of these modes – rich and web client – are included in the standard delivery of the solution. The customer determines through role settings how much of this employees can see on their devices and what changes they can make. There are also separate OKbase mobile apps for attendance records or shift planning and exchange.
Even smaller companies with only few dozen employees can grow quickly and want a system from the start that they won’t need to change later. Don’t hesitate to contact us, and together we’ll find the best solution.
Currently, we fully guarantee coverage of Czech law for 100% of the functionalities. To a limited extent, the OKbase personnel management and attendance system can be used also for foreign branches. We will be happy to discuss these needs with you and propose a solution.
Of course, you can set up the color scheme and your company logo in the OKbase web self-service.
If you do not know your login details or have another problem with the application, please contact the authorized person in your company or institution (i.e., the HR department, payroll accountant, or IT administrator). In case of a more complicated request, the authorized person will contact our technical support (Hotline).
Please contact your human resources or payroll department.
Contact our technical support (Hotline), preferably by e-mail. If it concerns an error or problem with OKbase, the service is provided free of charge. We would appreciate if you could e-mail us a screenshot of the error message and attach your comments. This will significantly expedite resolution of your problem. In case of other questions and more time-consuming consultation, the technical support service may be charged in accordance with the agreed contract.
Contacts for the OKbase Hotline are:
E-mail: hotline.okbase@oksystem.cz
Tel: +420 236 072 290
Tel: +420 236 072 310 (payroll module only)
Standard working hours of the OKbase Hotline: Mon – Fri, 8 a.m. – 4 p.m. (longer during times of closing the books – in accordance with the agreed contract)
Yes, we can provide this complete maintenance for you.
You will always have the new version together with the documentation ready for download in the OKbase client zone after its release. We will notify you by e-mail.
We offer a dedicated service manager contact person, operating reports, requests reports, and regular meetings to evaluate operations.
The authorized contact person or executive will confirm the current contact or contact list by forwarding it to the salesperson or Hotline.
Yes, we do provide this service over and above the scope of our normal support, especially at the time of attendance and payroll closings. The scope and level of support for a particular customer is governed by the terms and conditions fixed in the support agreement included in the standard documentation package for the delivered solution.
The most important source of information consists in the e-mails sent from our Hotline. Further information and news are regularly published in the client zone, in the LinkedIn group, in news here on the website, or at customer events such as OKbase Day or seminars. We believe that you will find a source that suits you. A full list of options is here.
Write to okbase@oksystem.cz and ask to have your contact added to the database. Newsletters are sent approximately once a month and they contain news and invitations to trainings or events. If you will not find the information useful, simply unsubscribe with one click directly in the e-mail.
The client section is intended mainly for administrators and system managers within your company. It contains mainly technical documentation and downloadable updates. Requests for additional access can be sent by e-mail to our Hotline or by filling out a new Registration on the access page.
Contact the OKbase Sales Department. You can use the request form HERE.
We support the transition from the OKmzdy installed program to the advanced OKbase solution. Contact us via the form. We will be happy to suggest next steps.
Paperless processing of these documents takes place in the additional submodule Payroll Accounting Documents. It is available to all our payroll outsourcing customers and other customers who have requested it. Please contact our Sales Department to schedule an implementation date for the new submodule and related training.
There are a great many functions or roles. Please first contact the administrator in your company who sets up roles or manages your licenses. It is indeed possible that you do not have some features and/or roles enabled and just need to make them available. If not, we will resolve your request at the Sales Department or Hotline so that soon you can use all the features available to you.
An overview of dates of the nearest upcoming announced training courses can be found at www.okskoleni.cz. Here, you also can book and order the training. If the next date is far away or not yet announced, please e-mail to skoleni@oksystem.cz and we will try to find a suitable solution.
Our personnel management and payroll consultants, analysts, and Hotline employees are highly experienced. Moreover, in payroll outsourcing we calculate payroll for tens of thousands of our customers' employees, so we are sure to find a solution to your problem. Last but not least, we work closely with tax and employment law experts. Contact our Hotline for further guidance.
We organize an annual seminar in January for payroll accountants with news for personal income taxpayers and special seminars on specific areas. In the past, for example, these included online sickness reporting by doctors or employment of foreigners. We also summarize what’s new during our OKbase Day. We inform about all our events in advance via our e-mailed newsletter and on OKbase information channels (web news, LinkedIn group)
Most training sessions last half a day or one day. They are led directly by consultants who otherwise provide customer implementations, so they can advise on any of the situations you usually deal with. In addition, they adapt the explanation according to the modules you use and bring additional recommendations that are based upon their experience in the same market segment.
You can find prices and dates for individual courses on the website https://www.okskoleni.cz. The price of a course includes the training itself, course materials, certificate of completion, lunch, and refreshments.
OWe run the open courses in our own training center at OKsystem’s Prague headquarters na Pankráci. in Pankrác. It is also possible to join any of our training courses online. Furthermore, for a larger number of participants, it is possible to arrange a special training date at your company or at our branches in Brno or Ostrava.
The price depends upon the number of personnel and the range of other tasks, such as wage garnishments, employee registration, and so forth.
Yes, we also offer this service.
The service encompasses the complete processing of your payroll in OKbase, including complete outputs and reports. We will take over responsibility for the correctness of payroll according to the currently valid tax and labor law regulations and all communication with the authorities. In addition, by switching to our payroll outsourcing, you will receive a professional solution for the OKbase attendance and personnel management system, together with a web-based application for the electronic sending and confirmation of all tax and payroll documents. We describe everything in detail here. If you have any questions or are interested, please contact us via the contact form.
Yes, payroll files also can be submitted to us in bulk. We can process outputs from your attendance system as well as files with prepared bonuses or deductions.
We can process any number of payroll files, so the number of personnel is not limited. In case an employee does not have access to the internet, we can arrange for pay slips and other documents to be sent by post.
Yes, of course. We guarantee updates. The system is always prepared in accordance with valid tax and labor law regulations. Based upon a detailed analysis, we prepare a file every month that you will simply input to your financial accounting.
Yes, this is possible. If you subscribe to our Bank Account Rental service, you simply transfer the total amount to the account before the payday and we will take care of sending the payroll to the individual employees.
The OKbase development team has more than 70 specialists. Programmers, testers, technical support and UX experts. It cooperates with other teams in OKsystem, such as analysts, consultants, lawyers, and others. The team is very stable, but occasionally we do hire. Let us know about yourself. A list of currently open positions for Prague/Brno/Ostrava can be found here.
Let us know what you need to solve. We will get back to you.
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